Contarra technology consists of a modular communications framework with open standards and a distributed architecture, which allows customers to choose their preferred hardware and OS platform and suppliers to scale deployments to fit any requirement.
With Comet, Contarra Systems launches a multi-media product family offering a palette of smartly interconnecting components
targeted at streamlining the entirety of corporate telecommunications.
Based on a modular architecture Comet offers a powerful Call Center functionality with a multi-lingual front-end IVR application,
call routing, group and agent set up with possibility for skills based routing.
Comet offers a cost-effective automated solution that ensures that phone calls are automatically transferred to the correct
destination, be it individuals or departments in an organization.
Simplicity, efficiency and 'caller-friendliness' are the key elements that are the basis of this powerful product.
Comet allows the creation of routing mechanisms with which it is possible for callers to simply say the department they want
without having to remember extension numbers or rely on an operator.
Comet is suitable for enterprises of any size and with any kind of inbound traffic and can be used in a wide range of market
segments throughout the whole business world.
For more in-dept information, download the COMET datasheet here.
Business Customers
Contarra’s Cameleon incorporates an array of functionalities that can be applied in any industry